Cash Services Australia – Case Study

Cash Services Australia partners with HP Gold Partner Datcom to refresh their technology infrastructure and increase their agility in the competitive financial services market.

 

Cash Services Australia (CSA) operates mission critical computing technology built upon a high-availability framework. CSA chose HP and Datcom to build the replacement infrastructure because their experience and proven capabilities had consistently exceeded expectations over many years. The completed project enhanced CSA’s ability to quickly adapt to changing market conditions and the robust environment can be scaled and adapted to meet the future needs of this fast growing market leader.

HP technology and Datcom’s high-level expertise offer the skills we need to deliver exceptional service levels to our global customers. Andrew Moss, Head of Projects & IT – Cash Services Australia

Client Overview

Cash Services Australia is a global leader in the field of optimising how a business manages their cash and currency supply chain. Cash management encompasses the secure transportation, processing and distribution of currency and reveals how organisations can maximise their return on cash reserves.

Australia currently has more than A$30Bn of cash in circulation and this grew by 7% during the financial year 2013-2014. The company is headquartered in Sydney, Australia and provides consulting services to many of the nation’s largest retailers.

Business Challenge

CSA reviewed their computing environment when business demands outpaced the capabilities of their existing technology. Their fleet of HP DL series servers had performed flawlessly but a need to yield productivity improvements and build a more agile framework was stymied by their existing infrastructure.

Information technology underpins all of CSA’s operations and they depend on high-availability technology to ensure their mission critical services are always online.

Partner and HP Solution

After a detailed analysis of utilisation and projected business requirements, CSA asked long term partner Datcom to design a high availability sever cluster using blade arrays that could scale to meet planned growth forecasts. Datcom is a certified HP Gold partner with funded HP Solution Architects and possess a wealth of experience in mission critical system architecture and implementation.

Two identical C7000 blade chassis were selected for the primary and secondary data centres. These were populated with 8 BL460 processors to meet CSA’s existing requirements and easily scale for anticipated growth. The attraction of the blade topology was that it was easy to dynamically manage processing cycles and migrate resources on the fly.

This was exactly the solution needed to harness better utilisation from CSA’s virtualised infrastructure.

Business Outcome

The replacement solution reduced energy consumption by 60%, realising immediate cost savings and contributing to CSA’s sustainability goals. Because members of CSA’s technology team were no longer required to visit their data centres twice a week, additional gains in productivity and cost reductions were achieved. The updated architecture enabled automation of application load balancing and easier remote management of servers and storage in the physical and virtual realm.

This change improved efficiency giving the IT department more time to focus on strategic goals and develop improvements to processes and procedures. The new system also meets business scalability requirements with processing power upgrades a simple matter of adding extra blades that can be installed without interruption to users.

 

Summary and conclusion

CSA’s business goal was to add capacity and build a solid platform that would enable new, more efficient ways to deliver better client outcomes. The HP hardware upgrade provided the optimum framework to deploy vSphere virtualisation software and simplify the management of CSA’s environment. It also enabled the automation of functions that increased agility and utilisation across the entire enterprise.

By reducing the need to regularly visit their data centres, CSA’s IT professionals have more time to devote towards increasing business efficiency and capitalising on the competitive advantages that their technology investment delivers.

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