Support and proactive maintenance of your physical or cloud hosted servers (the brain) to safeguard important data files and improve performance, saving time and money.
- Advanced 24/7 performance monitoring to catch problems before they sabotage your server
- Configuration management to improve performance speed and avoid those pesky ‘unexpected error’ messages
- Key application maintenance
- Acquiring, testing and installing patches (code changes) to fix 3rd party software problems
- Real time optimisation to improve the efficiency of your server’s data processing
- Scheduled preventative maintenance
– cleaning up temp files that chew memory and slow performance
– review system events for issues
– verify user account configuration
- Unlimited remote and on-site support
Keeping your network connected. Your network is like your nervous system linking your brain to your muscles. When it fails, your brain can’t get the messages through.
- Switch performance monitoring – switches connected servers, computers and printers so they can talk to each other
- Router performance monitoring – your gateway to the world – when it’s down your internet is too
- Fire wall management to protect your system and data from intrusion by hackers, keyloggers and trojans
- Unlimited remote and on site support
Keeping your staff happy and productive with preventative maintenance.
- Ensuring the machine is always ‘available’
- Emptying the recycle bin, cleaning up memory hungry temp files and removing old zip files long since opened, extracted and used, all hogging your memory
- Defragging the drive to reduce the effort the machine needs to process data
- Updating drivers for printers, modems and other devices to ensure they work without a hitch
- Deleting browser cache and history files to speed up internet searching
- Checking the reboot system – when computers are left on all the time there is no guarantee they will reboot when turned off
Management of all mobile devices, support and reporting.
- Standardise configuration for fast and easy use
- Enforce Security Protocols to avoid infecting your data
- Track & report on all company mobile assets
- Managed device warranty to ensure devices are fixed or replaced
- Track device location via GPS & remotely wipe lost devices to protect company IP