The world’s moving. Fast. Time to turn your IT into your greatest asset, working with IT professionals who can help remove the pain and help your business grow. Don’t settle, leap ahead.
Most businesses spend too much time just trying to keep up. But with the rate of change accelerating, just keeping up will leave you miles behind.
So we exist to empower you to be leaps ahead. We’ve been helping businesses use IT to grow with confidence since 1997 and here’s how we can do the same for you.
Our duty of care
How can you be confident the IT service you buy into is the one you’ll get?
We’re verified quarterly by an international 3rd party and exceed the benchmark for service agreement satisfaction by 10%
We come with a 5-star average ticket resolution rating. You're guaranteed five-star service each time you call us.
You’ll receive a Monthly IT Health Report Card as standard with our Managed IT Services, and we promise an A-average score.
That’s proactive and preventative IT support that doesn’t just “get you by” but leaps you ahead.
Lights on locally
There’s safety in knowing your IT team is 100% local in Australia, with our head office in Sydney’s CBD.
Our clients benefit from full support Levels 1 to Level 3 IT engineering, 7am to 7pm Monday to Friday as standard. So if there's an issue when you're working, we'll be right there with you, on-call, even after hours.
It’s as simple as calling, emailing or we’ll even come see you.
The point is, we’re open when you need us.
Compete with the best
Our Flexible Deployment way of working lets us deploy proven methods with speed and adaptability, and provides:
Customer-centric solutions — built around your customer or team’s experiences.
Right-size resources — letting you scale up and down project resources as needed.
Faster deployment — from tender to deployment in days, not weeks.
Faster quoting and equipment updating — from inquiry to quote within 48 hours.
De-risk your growth
We decrease the risks in switching IT services partners with our approach towards Service-fit, ongoing data security standards, and scalability. How?
Our 90-day satisfaction guarantee for Datcom Managed Cloud Services and Managed IT Services.
Our Managed Cloud Environment is annually audited by both Ernst and Young and the Australian National Audit Office (ANAO) for the strictest compliance.
Our in-house solutions architects will recommend, fit for purpose products for your business’s growth challenges.
Meet The Team
We’re a tight team of technology specialists who passionately believe in using IT to put our clients ahead. And we’re nice people too.
Jay SayedManaging Director
Rube SayedGeneral Manager
Kitty ManFinance Manager
Leanne MillerService Delivery Manager
Clarence FongSolutions Architect
Tia HawliCompliance and Legal
Julia KotzabasakisSales Team Lead
Michael van DartelBusiness Account Manager
Sammy SayedAccount Executive
Maddie MissikosSales Support Administrator
Glenn AsquithService Desk Lead
Jacob SheridanEscalations and Project Engineer
Charles LeeEscalations and Project Engineer
Maria Sol PenatoService Desk Engineer
Daniel RodriguezService Desk Engineer
A good network gives you speed, reliability, security and flexibility. A great network gives you even more.Learn more
Focus on what you do best knowing our team of IT professionals have your back.Learn more
Connectivity & Networks
Keep your business open 24/7, anywhere in Australia with connections that won’t let you down.Learn more
Get the tech your business needs, delivered with reliability and performance.Learn more
Get In Touch
Don’t settle for managed services that offer less than exceptional IT.
Whatever your challenge, we’re here to help you leap ahead.
Give us a call any time between 7am - 7pm Monday to Friday, or fill in the form and one of our professionals will get in touch.