Great communication begins with connection

Break down barriers to communication to boost knowledge sharing, relationship building, and collaboration.

Communications Img@

Managed communications services

Keeping all communication lines open, seamless, and secure for your organisation.

Key capabilities

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Procurement & Vendor Management

Streamlined and cost-efficient technology procurement, from research and recommendations to sourcing, implementation, and management.

What we do

  • Comprehensive assessments of software and hardware
  • Provide impartial recommendations on the most suitable technology for your organisation.
  • Competitive tendering
  • End-to-end vendor contract management, from initiation to compliance monitoring and renegotiations
  • Solution configuration and deployment
  • End-of-life management, including upgrades and licence renewals
  • Asset tracking, with a consolidated view of your hardware and software, including licensing agreements, compliance, budget forecasts, and more
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Design & Implementation

Design, deployment, and implementation of multiple communication channels, such as voice, video, and instant messaging, into one unified and fully managed solution.

What we do

  • Design a tailored communications system to connect your teams and customers across different locations, ensuring device and app compatibility and end-to-end security
  • Create a roadmap for building and deploying your integrated communications system, encompassing unified communications; fixed, mobile, and wireless connectivity; and adjunct security services.
  • Execute the roadmap to help your organisation transition to your new and improved communications system.
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Monitoring & Maintenance

Full management of your communications infrastructure, including monitoring and optimising performance, protecting against threats, maintaining compliance, and keeping devices and applications up to date.

What we do

  • Manage your entire communications system, including administration, maintenance, troubleshooting, and performance optimisation
  • Proactively monitor your communications infrastructure — including IP telephony, contact centre operations, videoconferencing, instant messaging, and emails — to resolve issues before they cause a disruption.
  • Apply our comprehensive knowledge of industry standards, requirements, licences, and regulations to help you remain compliant.
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Communications Security

Implementation of security tools, policies, and controls, plus 24x7 monitoring of your communications system to detect and remediate threats.

What we do

  • Communications infrastructure security assessments and audits
  • Establish a clear communications security strategy
  • Implementation of security controls and policies
  • Keep you compliant with industry standards, requirements, licences, and regulations
  • Integrate and manage an identity and access management system to ensure only the right administrators have access to your communications system
  • Rapid detection and remediation of threats in your communications infrastructure
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Device Lifecycle Management

Full lifecycle management of your communications devices, including sourcing, installation, maintenance, replacement, decommissioning, and recycling.

What we do

  • Research and recommend the most appropriate devices for your organisation
  • Create a device lifecycle management plan
  • Manage upgrades and replacements
  • Wipe all corporate data from devices once they reach the end of their life
  • Manage the recycling of end-of-life product parts

Industries we support

Medical & healthcare

Accounting & finance

Retail

Public sector

Hospitality

Non-for-profits

Utilities

Media & entertainment

Education

Legal

Real estate & property

Information Technology

Our partners

Certifications

Ask the experts

We’re on standby to answer all your questions and provide tailored support.

Just fill in your details for a callback or give us a ring on 1800 210 000.

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