Technology that’s
the right fit

Get IT deals and contracts that give you the best bang for your buck.

Professional Services Img@

ICT procurement services

Researching, sourcing, and rolling out technology that works together in harmony and gives you confidence about your investment decisions.

Key capabilities

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Assessment & Recommendations

Thorough evaluation of different hardware, software, and networks based on your needs and goals, and impartial recommendations on the vendors that are best for you.

What we do

  • Develop a comprehensive procurement process from sourcing to settlement and beyond
  • Define your requirements, including the justification for the investment, specifications, and desired outcomes.
  • Obtain the necessary approvals to start the procurement management process
  • Assess vendor data to determine whether they comply with your internal policies
  • Evaluate and recommend the most appropriate vendors based on your requirements
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Deployment & Configuration

Rollout of new technology without causing any disruption to the user experience, from installations and configuration through to complex integrations.

What we do

  • Develop a sequential list of tasks for technicians to follow during the installation and configuration process to ensure consistency.
  • Assembly of rack and stack hardware
  • Configuration of network connections and hardware
  • Item-level configuration of servers, including operating system, patches, and memory
  • Software installation and setup
  • Implement security controls, such as system tracking and user policy enforcement, to protect your data in case of device loss or theft.
  • Configuration documentation outlining information on the function, design, development, and performance of a configuration item
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Contract Management

Contract initiation, development, negotiation, administration, maintenance, and review to ensure you’re getting maximum value from your investments.

What we do

  • Develop a contract management plan.
  • Build a contract risk management plan
  • Initiate and create contracts based on established agreements
  • Track the progress of contract reviews and approvals, and statements of work
  • Ensure continued compliance with terms and conditions
  • Document and agree on contractual changes
  • Manage contract renewals and extensions
  • Conduct contract price and performance reviews
  • Make sure the contract complies with regulatory standards and internal policies.
  • Remediate or replace vendor contracts in the event of underperformance or other issues
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Asset Management

Discovery, tracking, maintenance, and disposal of your assets throughout their entire lifecycle, ensuring maximum performance, security, and cost-efficiency along the way.

What we do

  • Asset discovery auditing
  • Performance monitoring and optimisation
  • Preventative maintenance to prolong the life and value of your assets
  • Regular asset reporting, providing insight into budget allocation, product adoption and usage, performance, employee productivity, and more
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End-of-Life Management

Proactive management of your asset lifecycle, with detailed planning for when it’s time to upgrade your hardware and renew your licensing subscriptions

What we do

  • Create a product lifecycle management plan
  • Manage hardware upgrades and replacements
  • Take care of licensing subscription renewals
  • Wipe all corporate data from hardware and software once they reach the end of their life
  • Manage the recycling of end-of-life product parts
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Vendor Relationship Management

Strong relationships with vendors mean you get the best deals now and in the future, the highest performance standards, and reliable customer service.

What we do

  • Manage communications with vendors
  • Sit on your side of the bargaining table to negotiate vendor contracts
  • Diversify the supply chain to combine the different strengths of vendors
  • Regularly evaluate vendor performance to determine whether they’re delivering on their commitments
  • Periodically compare your vendor with other options in the market to renegotiate contracts
  • Review vendor contracts and discuss potential changes

Industries we support

Medical & healthcare

Accounting & finance

Retail

Public sector

Hospitality

Non-for-profits

Utilities

Media & entertainment

Education

Legal

Real estate & property

Information Technology

Customer success stories

Leading organisations rely on Datcom for ICT procurement.

Explore customer stories
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Arcadis: Massive, disruption-free IT relocation in just one weekend

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Systematic sourcing of commercial materials for construction

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Stateside Sports: -- Solution -loved Brand

Stateside Sports: End-to-end IT Solution for a Well-loved Brand

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Southern Heart Centre: Critical Upgrade Quality Cardiovascular Care

Southern Heart Centre: Critical IT Upgrade for Quality Cardiovascular Care

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