Managed Services

Forget the headaches. Stay focused.

Whenever your department’s resources are stretched, we can help you scale up as required. Our Managed Services ensure that you’ll effortlessly stay ahead with the latest technology, security and software.

PROACTIVE

$26.25*
per user/month

Minimum cost $650/month
*minimum 20 users

  • Advanced Performance Monitoring
  • Key Application Maintenance
  • Scheduled Preventative Maintenance
  • License & Asset Management
  • Managed Anti-Virus
  • Additional Support Billed at T&M Rates



  • Quarterly Network Health Review
  • Firewall Management & Maintenance
  • Router Monitoring
  • Switch Monitoring
  • Additional Support Billed at T&M Rates
  • Availability Monitoring
  • OS & 3rd Party Patch Management
  • Scheduled Preventative Maintenance
  • Managed Anti-Virus
  • Hosted Anti-Spam


FULLY MANAGED

$75.75*
per user/month

Minimum cost $1830/month
*minimum 20 users

  • Advanced Performance Monitoring
  • Configuration Management
  • Key Application Maintenance
  • OS & 3rd Party Patch Management
  • Real Time Server Optimization
  • Scheduled Preventative Maintenance
  • License & Asset Management
  • Managed Anti-Virus
  • Unlimited Remote & Onsite support
  • Monthly Network Health Review
  • Firewall Management & Maintenance
  • Router Monitoring
  • Switch Monitoring
  • Unlimited Remote & Onsite Support
  • Advanced Performance Monitoring
  • Configuration Management & Enforcement
  • OS & 3rd Party Patch Management
  • Real Time Workstation Optimization
  • Scheduled Preventative Maintenance
  • Managed Anti-Virus
  • Managed Audit

Or you can pick and choose certain tasks that need to be outsourced.

À LA CARTE
From $32.50 – $250 per month


Provided Free of Charge

  • Light Monitoring
  • Asset/Software/Hardware Reporting
  • Branded Sys-tray Icon


$5 per device

  • Light Monitoring
  • Asset/Software/Hardware Reporting
  • Branded Sys-tray Icon


$3 per device

  • Integrated AV Deployment
  • AV Monitoring
  • AV Updates
  • Threat/Status Reporting


$150 per server; $5 per workstation

  • Integrated Backup Deployment
  • Backup Management & Monitoring
  • Capacity/Status Reporting
  • Offsite Storage to Secure Data Center


$3 per device

  • Vulnerability and PCI/HIPAA Scans monthly


$5 per device

  • Mobile Management, Support & Reporting


$15.00 per user

  • Unlimited Helpdesk Services per user

Managed Cloud

Innovative technology the way you want it.

Everyone has a different view of the Cloud. Perhaps you’ve opted for a combination of Public and Private Cloud. Or maybe you’re keeping everything on-premises. We’ll work closely with your stakeholders to carefully orchestrate your Cloud, from start to finish.

Managed Connectivity

Maximise your business uptime, easily.

Our experienced professionals will look after your IT environment 24×7. We’ll take care of pro-active maintenance, and fix any problems when they occur. You can also choose from our range of disaster recovery and backup services. Everything is tailored to your needs.

Managed Technology

Enjoy end-to-end peace of mind

You can think of us as your IT department, or call on us for extra help when things get busy. Our engineers pride themselves on their breadth of knowledge. And our service desk is on tap from 7 am till 7 pm. Simply pick up the phone, and we’ll take care of the rest.

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Discovery Assessment

A Discovery Assessment is an opportunity for Datcom to evaluate your operations and explore solutions that maximise efficiency.

Through a comprehensive review, we’ll recommend the most effective solution or transformation that will not only support your business today, but help drive it into the future.

Book your Discovery Assessment today.
Fill out the form or call us on +61 2 8651 1111

SydneyMelbourne Brisbane

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